Terms & Conditions

Legal Disclaimer for Our Services

Terms and Conditions for Cardinal Cleaning & Repair LLC:

Services: Cardinal Cleaning & Repair LLC provides professional cleaning and handyman repair services for residential and commercial properties.
Payment: Payment is due upon completion of services. We accept cash, check, and major credit cards, PayPal and Zelle.
Liability: Cardinal Cleaning & Repair LLC is not liable for any pre-existing damages or issues with the property. We will take utmost care to avoid accidents, but clients must report any concerns within 24 hours of service completion.
Insurance: Cardinal Cleaning & Repair LLC carries liability insurance to cover any damages caused by our staff during service.
Client Responsibilities: Clients are responsible for providing access to the property, moving fragile items, and securing pets as necessary during service.
Service Changes: Any changes to the services requested must be communicated to our staff before the start of the service. Additional charges may apply for extra services.
Privacy: Cardinal Cleaning & Repair LLC respects your privacy and will not disclose any personal or financial information or property details to third parties or agencies.
Governing Law: These terms and conditions are governed by the laws of North Carolina. By using our services, you agree to these terms and conditions.

Cancellation Policy for Cardinal Cleaning & Repair LLC:

Cancellation Notice: We understand that circumstances may arise that require you to cancel or reschedule your appointment. We kindly request that you provide us with at least 24 hours' notice for any cancellations or changes.
Late Cancellation or Rescheduling Fee: In the event that you need to cancel or reschedule your appointment with less than 24 hours' notice, a late cancellation fee of $50 may be applied. This fee helps to cover the cost of labor and resources allocated for your scheduled service.
Rescheduling: We are happy to reschedule your appointment to a more convenient time. Please note that rescheduling is subject to availability, and we cannot guarantee specific dates or times.
Emergencies: We understand that emergencies can occur and may waive the late cancellation fee in such cases at our discretion. Please contact us as soon as possible to discuss your situation.
Communication: To cancel or reschedule your appointment, please contact us by phone at (919) 430-8906 or (919) 430-0338 or email us at contact@cardinalccr.com.
By scheduling an appointment with Cardinal Cleaning & Repair LLC, you agree to this cancellation policy. We appreciate your understanding and cooperation in helping us provide the best possible service to our valued clients.

Refund Policy for Cardinal Cleaning & Repair LLC:

Satisfaction Guarantee: We guarantee satisfaction with our services. This guarantee applies only to services that fall within the services stated on our website or upon what has been agreed upon verbally with the owner(s). If you are not satisfied, please contact us within 24 hours, and we will address your concerns promptly.
Re-Service Option: In the event of dissatisfaction, we offer a complimentary re-service to rectify any issues. This must be scheduled within 7 days of the original service date.
Refund Eligibility: If we are unable to address your concerns through our re-service option, you may be eligible for a refund. Refunds are issued on a case-by-case basis and must be requested within 7 days of the original service date.
Refund Processing: Refunds will be processed within 10 business days of approval and will be issued using the original payment method.
Limitations: Refunds are limited to the cost of the service provided and do not include any additional expenses or damages incurred.
Communication: Please contact us by phone at (919) 430-8906 or (919) 430-0338 or email us at contact@cardinalccr.com.